Michael MacDonald Posted May 29, 2023 Report Share Posted May 29, 2023 I currently have Nitro Pro 13 (purchased on December 29, 2020). I am interested in Nitro Pro 14, but when I enter my serial number to get the price for the upgrade, I get the message that "we were unable to validate your serial number." Is there anything I can do? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 29, 2023 Official Nitronaut Report Share Posted May 29, 2023 Greetings @Michael MacDonald Thank you for reaching out through our Community Forums! I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal. Please visit again our Upgrade Portal then proceed with the upgrade. Kind regards, Link to comment Share on other sites More sharing options...
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