New computer - can't activate Nitro with existing serial #

[Robert Champion]

I bought a new computer, downloaded nitro pro and can't activate it with myh existing serial #

[Reymund Oyong]

Greetings @Robert Champion

Thank you for reaching out through our Community Forums!

I found a version 14 license under your email address and I can see a recent activation that went successful. 
Could you please confirm if you were able to install Nitro PDF Pro 14 and able to activate using your version 14 license?

Kind regards,