Massimo Melgrati Posted May 31, 2023 Report Share Posted May 31, 2023 (edited) Hello, I purchased version 13 via cleverbridge, serial number ********** , and I'm trying to upgrade but I get an error. Quote We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Could you please check what's wrong? Thanks, Massimo *** Edited June 2, 2023 by Leslie V Deleted Confidential Information 1 Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 2, 2023 Official Nitronaut Report Share Posted June 2, 2023 Hello @Massimo Melgrati Please try upgrading again through the following web page: https://www.gonitro.com/pro/upgrade Link to comment Share on other sites More sharing options...
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