Need assistance in activating Nitro Pro 12.

[Michael Fariolen]

I have followed the procedure but still I failed to activate Nitro Pro 12

 

Thanks in advance.

[Reymund Oyong]

Greetings @Michael Fariolen

Thank you for reaching out through our Community Forums!

Please provide the following so we could better troubleshoot your activation issue:

1. The serial number you are using to activate the software.
2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. 

Kind regards,

[Myk Fariolen]

On 6/7/2023 at 9:10 PM, Reymund Oyong said:

Greetings @Michael Fariolen

Thank you for reaching out through our Community Forums!

Please provide the following so we could better troubleshoot your activation issue:

1. The serial number you are using to activate the software.
2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. 

Kind regards,

1. The serial number you are using to activate the software. 234***-******-***756
2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro.  Nitro Pro 12

Edited September 11, 2023 by Reymund Oyong
Hide Serial number

[Reymund Oyong]

Hi @Myk Fariolen

In checking the provided serial number, I can see that it is a version 12 license. 

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

[Myk Fariolen]

16 minutes ago, Reymund Oyong said:

Hi @Myk Fariolen

In checking the provided serial number, I can see that it is a version 12 license. 

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

I was able to activate the same license (on the same workstation) but for whatever reason, my workstation crashed. Through Activating Nitro Pro | Nitro (gonitro.com), I have cleared the activation. I was successful before but not this time.