Michael Fariolen Posted June 6 Report Share Posted June 6 I have followed the procedure but still I failed to activate Nitro Pro 12 Thanks in advance. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 7 Official Nitronaut Report Share Posted June 7 Greetings @Michael Fariolen Thank you for reaching out through our Community Forums! Please provide the following so we could better troubleshoot your activation issue: 1. The serial number you are using to activate the software. 2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. Kind regards, Link to comment Share on other sites More sharing options...
Myk Fariolen Posted September 11 Report Share Posted September 11 (edited) On 6/7/2023 at 9:10 PM, Reymund Oyong said: Greetings @Michael Fariolen Thank you for reaching out through our Community Forums! Please provide the following so we could better troubleshoot your activation issue: 1. The serial number you are using to activate the software. 2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. Kind regards, 1. The serial number you are using to activate the software. 234***-******-***756 2. The version and complete build of Nitro PDF Pro on the computer. The details can be found when you launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. Nitro Pro 12 Edited September 11 by Reymund Oyong Hide Serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 11 Official Nitronaut Report Share Posted September 11 Hi @Myk Fariolen In checking the provided serial number, I can see that it is a version 12 license. Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade Kind regards, Link to comment Share on other sites More sharing options...
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