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getting error -2023

Bernhard Metzger

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Bernhard Metzger

i have had nitro pro for several years and have a valid license.  however it now appears to be un-activated and when i try to activate.. nothing apparent happens.. no errors nothing...

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  • Official Nitronaut

Hello @Bernhard Metzger

Thank you for your message - I can help you out.

You purchased a version 13 serial number in 2019.

Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps. Let me know if you require anything else.

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