Requesting Upgrade

[Ron Rosenblat]

Hello , I am sending my serial number but unable to see if I am eligible for an upgrade.  How may I do this please ?   RON

[Leslie V]

Hello @Ron Rosenblat

Thanks for reaching out to us! I am happy to assist you.

I have made the necessary changes so that the upgrade will go through. To upgrade to version 14, kindly visit the following web page:

https://www.gonitro.com/pro/upgrade

On the web page, please enter your serial number and follow the provided instructions. This will enable you to obtain a new Nitro Pro 14 serial key along with the necessary installation files.

Should you require any further assistance, feel free to reach out.
 

[Ron Rosenblat]

Thank you but it is not working.  The serial number is not working on the upgrade page.  Thank you.  Appreciate if it could be fixed.   RON

[Leslie V]

9 hours ago, Ron Rosenblat said:

Thank you but it is not working.  The serial number is not working on the upgrade page.  Thank you.  Appreciate if it could be fixed.   RON

I see a successful upgrade today. Can you kindly confirm which serial number is not working on the upgrade page?

[Ron Rosenblat]

Thank you.  I finally got it !   Thanks again,  Ron