Cindy Ishikawa Posted June 8, 2023 Report Share Posted June 8, 2023 I am writing on behalf of a co-worker because she cannot sign-in. She signed-up for the 14 day free trial. It expired. She then tried to purchase Nitro Sign Essentials but it didn't work. She then deleted her trial account. She then signed-up for a new trial account. She was asked to reset her password and received confirmation that this was successful but her password doesn't work. Can someone help with this? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 12, 2023 Official Nitronaut Report Share Posted June 12, 2023 Greetings @Cindy Ishikawa Thank you for reaching out through our Community Forums! Please note that we have already responded to the support case you submitted for this issue. Kindly send your updates and follow-ups through the support ticket. Kind regards, Link to comment Share on other sites More sharing options...
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