Activation not working

[Gary Feibus]

installed trial version on new computer, removed 2 activations registered for license ****, will not accept the license # which is for ver13 

plz help

Thanx Gary

Edited June 11, 2023 by Leslie V
Deleted Confidential Information (Serial Number)

[Leslie V]

Hello @Gary Feibus

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the serial key digits you provided.

I look forward to your response.
 

[Gary Feibus]

****

Edited June 12, 2023 by Leslie V
Deleted Confidential Information (Serial Number)

[Leslie V]

Hello @Gary Feibus

I released your serial number so you can reactivate. Can you please try again and let me know how that goes?
Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps. Let me know if you require anything else.