Marco Schram Posted June 20, 2023 Report Share Posted June 20, 2023 (edited) I have purchased a Nitro Pro Upgrade from v12 to v13 on 03/07/2023, with Product Update for 1 year. Now I'm trying to upgrade from v13 to v14, but I can't find the way to do it. When I use the Product Update page to validate my serial number, shows me an error message. Bellow the error result. Please, I need a help. https://prnt.sc/m2OG2IRAcD9j Edited June 21, 2023 by Reymund Oyong Removed link to personal drive Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 21, 2023 Official Nitronaut Report Share Posted June 21, 2023 Greetings @Marco Schram Thank you for reaching out through our Community Forums! I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal. Please access again our Upgrade page and then try to upgrade your serial number. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now