Richard Franklin Posted June 22, 2023 Report Share Posted June 22, 2023 I received an email offering me to upgrade from Pro 13 to Pro 14 at a 20% discount. The problem is that I received a message that my serial number is not being recognized. Please help. Richard Franklin Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 23, 2023 Official Nitronaut Report Share Posted June 23, 2023 Hello Richard, Thanks for reaching out to us! I am happy to assist you. I have made the necessary changes so that the upgrade will go through. To upgrade to version 14, kindly visit the following web page: https://www.gonitro.com/pro/upgrade On the web page, please enter your serial number and follow the provided instructions. This will enable you to obtain a new Nitro Pro 14 serial key along with the necessary installation files. Should you require any further assistance, please feel free to reach out. Link to comment Share on other sites More sharing options...
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