Jump to content

Recommended Posts

Cody Nelsen
Posted

I received an email to upgrade from 13 to 14 and when I put my serial number in, I receive the following message:

 

We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue.

  • Official Nitronaut
Posted

Hello @Cody Nelsen

Please send me the serial number you are trying to upgrade so I can check.

Cheers!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.