Cody Nelsen Posted June 23, 2023 Report Share Posted June 23, 2023 I received an email to upgrade from 13 to 14 and when I put my serial number in, I receive the following message: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 25, 2023 Official Nitronaut Report Share Posted June 25, 2023 Hello @Cody Nelsen Please send me the serial number you are trying to upgrade so I can check. Cheers! Link to comment Share on other sites More sharing options...
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