-24 Activation Error

[Vincent Beaudette]

I am trying to deactivation Nitro Pro from my old workstation version 12 and activate the same version with the same serial number on my new workstation and in both occasion I have the same error message on the old and the new

Error Message -24 Activation Error on the old and new machine. This is for version 12.16.3.574. We can provide the serial numberif you request it.

 

Thanks,

[Leslie V]

Hello @Vincent Beaudette

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.