Your website cannot validate my nitro pro 13 serial number for the upgrade to 14

[Alejandro Vallejo]

Hello, 

Good morning, I´m in the same situation, the web site cannot validate my nitro pro 13 serial number for upgrade to 14, can someone give me a hand whit?

Thank you in advance

[Reymund Oyong]

Greetings @Alejandro Vallejo

Thank you for reaching out through our Community Forums!

I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal.
Please access again our Upgrade page and then try to upgrade your serial number. 

Kind regards,