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Customer Service

Brian Dyck

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I’m not trying to be facetious or anything but whatever happened to the customer service for nitro pro? I waited a week and a half for a reply. I’m sorry, but I already moved over to Adobe pro. I will never be able to recommend nitro again. They used to have great customer service back at the beginning.

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  • Official Nitronaut
Reymund Oyong

Greetings @Brian Dyck

Thank you for reaching out through our Community Forums!
My sincere apologies for the inconvenience this has caused. We are currently experiencing a huge volume of support tickets including Community forum posts, but we are doing our best to accommodate every support request.

I understand that you've moved to another PDF software.
In any case you will consider again our assistance to troubleshoot your existing issue, please let me know here and I'll try my best to assist you. 

Kind regards, 

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