Migration from Windows to Mac

[Grant Johnson]

Hello,

I am migrating to a Mac. Will my old serial number work? How do I find it? I cannot find an email containing it.

Thank you,

Grant Johnson

[Leslie V]

Hello @Grant Johnson

Thanks for reaching out to the Nitro support team, I'm happy to help. 

The Nitro PDF Pro 11 serial number is only compatible with our application for Windows devices and will not be recognized for activation on Mac devices. 

You can purchase Nitro PDF Pro for Mac at the page below. Please go to this page and click on ‘View Options’ under PDF plans, and on the next page please make sure to click on ‘For Mac’ and follow the prompts to purchase the correct license that you need.

https://www.gonitro.com/pricing#nitro-pdf-pro

Please let me know if you need further assistance.  

[Grant Johnson]

Thank you for the extremely prompt response!

[Grant Johnson]

Hi Leslie,

It turns out I still need to get my serial number. I received an upgrade offer from Nitro. The upgrade process starts by asking for my serial number. Will you please let me know it?

Thank you!

[Leslie V]

Hi @Grant Johnson

I sent you a direct message with your serial number.

Cheers!