KALYANA RAMAN ramakrishnan Posted July 1, 2023 Report Share Posted July 1, 2023 I accidently purchased windows version of nitro pdf. would like to change it to mac os as i do not have windows pc laptop with me. I saw some discount email from you. So hastly done the mistake. I would appreciate if you could help. I already sumbitted support ticket. Not sure when will I get reply. Thanks surpport. Ramki Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 4, 2023 Official Nitronaut Report Share Posted July 4, 2023 Greetings @KALYANA RAMAN ramakrishnan Thank you for reaching out through our Community Forums! I have reached out and made a follow-up to the support case you've submitted. I recommend sending your updates and follow-ups through that ticket. Thank you for your patience in this matter. Kind regards, Link to comment Share on other sites More sharing options...
KALYANA RAMAN ramakrishnan Posted July 5, 2023 Author Report Share Posted July 5, 2023 (edited) Hi Reymund, I bought the product on 1/7. I am not able to access my ticket submitted(Nitro Support Case - 003***** - wrong purchase). I sent two chasers no reaction. I would appreciate if some can pick up the same and help me from support. Thanks and regards Ramki Edited July 23, 2023 by Reymund Oyong Hide Support case number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 23, 2023 Official Nitronaut Report Share Posted July 23, 2023 Hi @KALYANA RAMAN ramakrishnan I just checked your support tickets and it appears that a refund has already been issued to your Nitro PDF Pro for Windows license. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now