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Provided SN not working to activate Nitro

Jesse Wresinski

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Jesse Wresinski


I'm unable to activate Nitro Pro v13.70.4.50 with the new serial number we were provided. Can you please help me understand what could be causing this issue.

I am however able to use the license file we were provided to create a MST file that will activate Nitro Pro v13.58.0.1180. The same process does not work for v13.70.

Thank you,

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Jesse Wresinski

The issue I was having was with the MSI file I was attempting to use. nitro_pro13_ba_x64.msi was not working, but nitro_pro13_x64.msi did work.

Here's the link to download MSI's for version 13:

Edited by Leslie V
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  • Official Nitronaut

Hello @Jesse Wresinski

Thank you for posting on our Community Forums!

I created a support ticket for you so we can contact you directly regarding this issue you are experiencing.


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