Bhawna GOYAL Posted July 6 Report Share Posted July 6 I have just changed my desktop and unable to activate the software on the new computer. Can you please help as below message appearing every time, I am trying to activate the serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 12 Official Nitronaut Report Share Posted July 12 Hello @Bhawna GOYAL Thank you for reaching out to us through our Community Forums! We are not able to see the screenshot. Can you please send it again? You have a version 13 serial number. Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
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