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holger reibold

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holger reibold

Hi folks,

I had to set up a new system and wanted to transfer my Nitro licence. I deactivated it on the old computer and tried to activate it in the client and the website https://licenses.gonitro.com/prd/portal. The comes the hint to select a device, but there is no selection possibility.

Hopefully you can help me.

Thanks a lot!



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  • Official Nitronaut

Hello @holger reibold

Thank you for posting on our Community Forums!

You have a Nitro Pro 7 serial number.

Please note that we no longer support Nitro Pro 7 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 since we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 7 serial number. 

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi
Please let us know if you need any further assistance.

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