Son Le Posted July 10, 2023 Report Share Posted July 10, 2023 Hello team, We're no longer receiving notifications when documents are signed, only notifications when documents are viewed. Can anyone please take a look? Thanks Son Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 12, 2023 Official Nitronaut Report Share Posted July 12, 2023 Hello @Son Le Thank you for reaching out to us through our Community Forums! We are pleased to inform you that the reported issue has been successfully resolved. The Nitro Sign team has implemented a fix, which has resolved the underlying problem. As a result, all customers should now be receiving the 'signing complete' email as expected. We sincerely apologize for any inconvenience this may have caused. If you encounter any further difficulties, please do not hesitate to reach out to us. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now