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Signed documents notifications

Son Le

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Hello team,

We're no longer receiving notifications when documents are signed, only notifications when documents are viewed.

Can anyone please take a look?



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  • Official Nitronaut

Hello @Son Le

Thank you for reaching out to us through our Community Forums!

We are pleased to inform you that the reported issue has been successfully resolved. The Nitro Sign team has implemented a fix, which has resolved the underlying problem. As a result, all customers should now be receiving the 'signing complete' email as expected.

We sincerely apologize for any inconvenience this may have caused. If you encounter any further difficulties, please do not hesitate to reach out to us. 

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