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Employee left company and now we don't have any serial numbers.


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Kieran Hulm
Posted

My colleague who purchased the license for our team has left the company and now we don't have access to any serial numbers. We need to add his replacement to our license and assign a new admin. 

Can anyone please help me?

  • Official Nitronaut
Posted

Hello @Kieran Hulm

Thank you for contacting us via our Community Forums!

To assist you further, kindly provide me with the name and email address of your previous main point of contact. This information will help me locate your account promptly and provide you with the necessary support.

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