Charlotte Spencer Posted July 13 Report Share Posted July 13 Hi, We bought 3 licenses from an email address that no longer exists. How do I retrieve these? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 16 Official Nitronaut Report Share Posted July 16 (edited) Hello @Charlotte Spencer Thanks for contacting Nitro! Unfortunately I was not able to find your account records. If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used purchase Nitro (I was unable to find anything using your email address) 3. Order reference number (this would have been included in the downloadable purchase invoice) Looking forward to hearing back from you. Edited July 16 by Leslie V Link to comment Share on other sites More sharing options...
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