Natasha Gunning Posted July 13, 2023 Report Share Posted July 13, 2023 I have purchased 4 licences and all serial numbers do not exist. I just want to activate these licenses and use them ASAP. I then go to find licence, licence is active, number of activations is 0. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 16, 2023 Official Nitronaut Report Share Posted July 16, 2023 Hello @Natasha Gunning Thanks for your message - I'm happy to assist you. The error message means that the serial number you are trying to activate is for a different version of Nitro PDF Pro. Your serial number is for Nitro PDF Pro 14, please uninstall what you have and get the correct version 14 installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with any of your version 14 serial numbers. Please let me know how that goes. Link to comment Share on other sites More sharing options...
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