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Unable to activate nitro pro 13 version


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Hi Team ,

I'm attempting to activate Nitro 13 from my laptop, but I'm unable to generate the certificate or manually activate the product. Could anyone please help to resolve this ?


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Reymund Oyong

Greetings @ricky.pillai@readingrdi.com

Thank you for reaching out through our Community Forums!

Please check if you are running the latest build of Nitro PDF Pro 13, which is You can find this information when you open the application and then navigate to the Help tab > About Nitro Pro. If your installation is not on Nitro Pro, please update the latest build of Nitro PDF Pro 13 using the installer from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. 

To update, simply run the version 13 installer from the above link and it will automatically update your installation to the build. 
When done, try to activate by going to the Help tab > About Nitro Pro > Activate, enter your serial number when prompted, and then click Activate. 

Kind regards, 

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