Mike Schechter Posted July 28 Report Share Posted July 28 (edited) I had a case opened (# 0032****) because PDF Pro does not search. A tech had me re-run OCR and PDF pro searched again. Now it does not search again-- the same document that I was having trouble with before. I ran OCR again and it still does not work. I emailed a screen shot showing that I searched for "177.50", not a 0 result for "177.50", and, on the same screen 177.50 showing up on the document. Same result for a search of "liable". Ran OCR a third time and same malfunction. Product does not work. Edited July 29 by Reymund Oyong Hide Support Case number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 29 Official Nitronaut Report Share Posted July 29 Greetings @Mike Schechter Thank you for reaching out through our Community Forums! I have requested to reopen the support case as the issue reoccurs. Kindly send your updates and follow-ups through the support ticket so we could continue troubleshooting this issue. Kind regards, Link to comment Share on other sites More sharing options...
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