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Do not require account for recipients?


Richard Raehal

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Richard Raehal

Hi,

I am new to Nitro Sign.  We have the licenses we need and have tested.  The only thing I cannot figure out is when my recipients get a PDF to sign they have to create an account.  Is there any way to avoid this?  I have around 1000 families that will be signing documents.  Can they sign without creating a Nitro account; this was not needed with Right Signature, our old platform?  Searching the forums and help documents hasn't led me to the answer.

Edit: I found this link that says an account is not needed: https://www.gonitro.com/user-guide/sign/receiving-a-nitro-sign-request

Edited by Richard Raehal
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Richard Raehal

I spoke to my coworker who is sending the bulk requests.  She indicated the individual signature requests do not require an account but the bulk requests do.  I guess we still have an issue that I need to understand.  Any info will be helpful.

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