Unable to validate serial number for v13 in order to upgrade to 14

[William Ward]

I have my serial number directly from Cleverbridge including a cleverbridge reference number, but when I add the serial number is comes back unable to validate.  Can you assist me?

 

Bill

[Leslie V]

Hi @William Ward

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

[Luis Morales Arenas]

I don't have my serial number, only my license and my order number. what can I do, to get my serial number, and be available to upgrade to 14

[Leslie V]

Hello @Luis Morales Arenas

Your license number is also your serial number. You can send that to me or your Order number.