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Unable to validate serial number for v13 in order to upgrade to 14

William Ward

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William Ward

I have my serial number directly from Cleverbridge including a cleverbridge reference number, but when I add the serial number is comes back unable to validate.  Can you assist me?



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Leslie V

Hi @William Ward

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

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Luis Morales Arenas

I don't have my serial number, only my license and my order number. what can I do, to get my serial number, and be available to upgrade to 14

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