Upgrade to 14 Offer

[Donald Longan]

When I try to take advantage of the current special for upgrading to 14 I am getting a message "We were unable to validate your serial number..."

I copy/pasted it directly from the email I received the serial number with.

Serial# is 504***************

Please advise.

Thanks,

Don

Edited August 2, 2023 by Reymund Oyong
Hide Serial number

[Reymund Oyong]

Greetings @Donald Longan

Thank you for reaching out through our Community Forums!

I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal.
Please access again our Upgrade Page and then try to upgrade your serial number. 

Kind regards,