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Problem upgrading

Eric M Berg

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Eric M Berg

I purchased Nitro 13 on 3/31/2022. When I enter my license number into the Upgrade page, it says “unable to validate”. How can I fix this?

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Reymund Oyong

Greetings @Eric M Berg

Thank you for reaching out through our Community Forums!

I have sent you a direct message about your options to upgrade your version 13 license to the latest version. 
Please check on it and follow the steps to get the upgrade successful. 

Kind regards, 

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