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Need help with upgrade; Serial No. Not found

Brian Papocchia

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Brian Papocchia

I'm trying to purchase the upgrade to version 14 with the 40% discount promotion.  Your web site says it can not validate my serial number. Please help.

Also, can you convert this to two licenses so I can install on another machine?

Thank you.

Serial No. 504***************


Edited by Reymund Oyong
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  • Official Nitronaut
Reymund Oyong

Greetings @Brian Papocchia

Thank you for reaching out through our Community Forums!

I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal.
Please access again our Upgrade Page and then try to upgrade your serial number. 

Kind regards, 

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