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Serial number purchased today not working

Lisa Goddard

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Lisa Goddard

Hi, I have just purchased Nitro Pro 14 and when trying to activate the serial number I get a 

-:20: Error - Invalid License number

I have proof of pruchase and emails from Cleverbridge / Nitro Software, Inc. <no-reply@cleverbridge.com>

Please let me know how to sort this out ASAP.

Many thanks,

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Reymund Oyong

Greetings @Lisa Goddard

Thank you for reaching out through our Community Forums!

In checking the version 14 serial number I found under your email address, I can see a recent activation that went successful.
Could you please confirm if you were able to install Nitro PDF Pro 14 and able to activate it using your version 14 license? 

Kind regards, 

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