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Terry Ashworth
Posted (edited)

Hi, we would like to upgrade our Nitro PDF professional from Version 6.2.3.6, bought 2009.
However, the website doesn't recognise the serial number: 234***-******-******
Please can you help? Thanks, Terry Ashworth

Edited by Reymund Oyong
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  • Official Nitronaut
Reymund Oyong
Posted

Greetings @Terry Ashworth

Thank you for reaching out through our Community Forums!

I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal.
Please access again our Upgrade Page and then try to upgrade your serial number. 

Kind regards,

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