Henrique Figueiredo Posted August 10, 2023 Report Share Posted August 10, 2023 Dear Sirs, I need help activating an old license of Nitro bought in 2019. Your link here in your website recognizes the license, but does not deactivate in computers. When I introduce the license in Nitro it appear the error "-24". Please assist. Kind regards Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 13, 2023 Official Nitronaut Report Share Posted August 13, 2023 Greetings @Henrique Figueiredo Thank you for reaching out through our Community Forums! Could you please provide the serial number you use to activate Nitro PDF Pro? Also, what is the version and build of the Nitro PDF Pro on your computer? The details can be located under the Help tab > About Nitro Pro. Kind regards, Link to comment Share on other sites More sharing options...
Henrique Figueiredo Posted August 16, 2023 Author Report Share Posted August 16, 2023 (edited) Dear Reymung, The serial number is 234***-******-***125 and the Nitro version installed is 11.0.3.173. Please advice. Thank you Edited August 16, 2023 by Reymund Oyong Hide Serial number Link to comment Share on other sites More sharing options...
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