[Another] Unable to validate serial number for v13 in order to upgrade to 14

[Graham Fraser]

Hello, I am another long time user unable to validate a serial number to upgrade to v14.

Please advise next steps.

Serial [please redact]: 5049 ***** ***227

Many thanks

 

Edited August 13, 2023 by Reymund Oyong
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[Reymund Oyong]

Greetings @Graham Fraser

Thank you for reaching out through our Community Forums!

I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal.
Please access again our Upgrade Page and then try to upgrade your serial number. 

Kind regards, 

[Graham Fraser]

Thanks Reymund, all good now.