Salvatore Miccichè Posted August 11, 2023 Report Share Posted August 11, 2023 I have the software version 13, I would like to upgrade to version 14. In the screen the license is 504955XXXXXXXXXXXXXXX Obviously it is not accepted. The software was purchased online at your Cleveland dealer. Unfortunately I can’t find their e-mail, with all the license parameters. Greetings Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 13, 2023 Official Nitronaut Report Share Posted August 13, 2023 Greetings @Salvatore Miccichè Thank you for reaching out through our Community Forums! Kindly provide the email address you used to purchase the license so we could search for the CleverBridge order and determine the complete serial number. Please note that I did not find a license purchase record under the email address you used here in Community Forums Kind regards, Link to comment Share on other sites More sharing options...
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