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Cannot see full serial # on Nitro Pro 13 and want to move to new computer

David McDonald

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David McDonald

I personally paid for Nitro 13, but had a work email for a different co, and that email is no longer active.  I cannot retrieve receipt. My Nitro 13 is active on my personal PC, but I want to move to new PC and upgrade to latest version.

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  • Official Nitronaut
Reymund Oyong

Greetings @David McDonald

Thank you for reaching out through our Community Forums!

Kindly provide the email address you used to purchase the license so we could search for it and determine the serial number. 

Kind regards, 

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