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Cannot Activate


Karen Wiggins

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Karen Wiggins

Set up on a new computer, have serial number and receipt, but cannot activate new account. Please assist.

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Leslie V

Hello @Karen Wiggins,

Thanks for your message - I'm happy to assist you.

Your serial number is for Nitro PDF Pro 13, please uninstall the version you installed.
And then get the correct version 13 installer from the page below:
https://www.gonitro.com/nps/product-details/downloads

After installation, activate with your serial number.

Please let me know how that goes.
 

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