George Knight Posted August 14 Report Share Posted August 14 I am unable to activate my Nitro license on my laptop. My desktop has version 13 and my laptop has version 14. When I activate the serial I get a message that the license isn't found. Happens even when I deactivate my desktop first. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 15 Official Nitronaut Report Share Posted August 15 Hello @George Knight Thanks for reaching out to us! I am unable to locate a version 13 or version 14 serial number using the email address you provided. Please send me your serial number so I can check. I look forward to your response. Link to comment Share on other sites More sharing options...
George Knight Posted August 15 Author Report Share Posted August 15 (edited) *** Thank you @Leslie V Edited August 16 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 16 Official Nitronaut Report Share Posted August 16 Hi @George Knight Your serial number is for Nitro PDF Pro 13, please uninstall the version you installed. And then get the correct version 13 installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now