Jonathan Williams Posted August 15, 2023 Report Share Posted August 15, 2023 Hello I've just tried to Activate my 2nd licence on my laptop but when I insert my serial number it states that the serial doesn't existing, anyone else have this problem and know's who to resolve it? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 16, 2023 Official Nitronaut Report Share Posted August 16, 2023 Hello @Jonathan Williams Thanks for your message - I'm happy to assist you. The error message means that the serial number you are trying to activate is for a different version of Nitro PDF Pro. Your serial number is for Nitro PDF Pro 13, please uninstall the version you installed. And then get the correct version 13 installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Jonathan Williams Posted September 5, 2023 Author Report Share Posted September 5, 2023 That's worked, thank you Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now