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Convert M365 Word Doc Fails


Chris F

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I am converting an MS Word 365 document to PDF as I have done thousands of times and when I right click the document and choose convert to PDF the process starts but sits at the conversion windows never completing.  I 've see this before when I try to convert a document on a Windows Network CIFS share so I copy the document locally to my PC but still no luck the process just sits there at the conversion window and never completes?

 

I have a Windows 11, Dell OptiPlex 7000 with all the latest Windows 11 updates I am using Nitro Pro 13.15.1.282

Edited by Chris Franco
Adding environment information
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