Joe Borg Posted August 16, 2023 Report Share Posted August 16, 2023 (edited) Hi, I have a copy of Nitro Pro version 13 (13.49.2.993) on an older laptop that is on its last legs. I need to transfer to another computer, but no longer have a copy of the serial number - believe this is needed to transfer to the new machine. Can you help locate the serial number for me. Thanks JoeB Edited August 16, 2023 by Joe Borg Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 17, 2023 Official Nitronaut Report Share Posted August 17, 2023 Greetings @Joe Borg Thank you for reaching out through our Community Forums! Kindly provide the email address that you use to purchase the license. We will use it to search for the purchase order and determine the serial number. Please note that I did not find any license purchase under the email address *******g@optusnet.com.au Kind regards, Link to comment Share on other sites More sharing options...
Joe Borg Posted August 28, 2023 Author Report Share Posted August 28, 2023 Reymund, I have responded to your request via the "messages" function but it appears you have not read that one yet. Can you confirm you have seen the message as it contains the alternate email address... JoeB Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 4, 2023 Official Nitronaut Report Share Posted September 4, 2023 Hi @Joe Borg The details of the license we found under your other Gmail email address have been sent here via direct message. Please check on it including the steps on how to activate using your serial number. Kind regards, Link to comment Share on other sites More sharing options...
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