Jason Lee Posted August 16, 2023 Report Share Posted August 16, 2023 I have 25 v13 licenses purchased within the past 9 months and need to upgrade the serial numbers to v14. The tool on the website does not work, please help me upgrade them. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 17, 2023 Official Nitronaut Report Share Posted August 17, 2023 Greetings @Jason Lee Thank you for reaching out through our Community Forums! Could you please share the serial number so we could check its status and eligibility for the upgrade? Please note that submitted posts are initially hidden from the public and require approval from moderators. We make sure that we hide the serial number and other confidential details before approving the post. Kind regards, Link to comment Share on other sites More sharing options...
Jason Lee Posted August 17, 2023 Author Report Share Posted August 17, 2023 (edited) These are the serial numbers: 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** 504***-******-****** Edited August 18, 2023 by Reymund Oyong Hide Serial numbers Link to comment Share on other sites More sharing options...
Jason Lee Posted August 17, 2023 Author Report Share Posted August 17, 2023 My apologies, the last 10 codes I listed may have already been v14 serial numbers Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 18, 2023 Official Nitronaut Report Share Posted August 18, 2023 Greetings @Jason Lee Please allow me to look into these serial numbers. I will get back to you here once I have an update. Kind regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 21, 2023 Official Nitronaut Report Share Posted August 21, 2023 Hi @Jason Lee In checking the serial numbers, I can see that they were purchased from a reseller/vendor. Please reach out to your reseller/vendor so they could assist you with upgrading your serial numbers to version 14. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now