Jamil Taylor Posted August 24, 2023 Report Share Posted August 24, 2023 I visit this page: https://www.gonitro.com/support/upgrade When I enter my license code copied from the email I had received during license purchase, I receive the following message on the website: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. This is the reason I am starting this topic. Help please? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 11, 2023 Official Nitronaut Report Share Posted September 11, 2023 Greetings @Jamil Taylor Thank you for reaching out through our Community Forums! Could you please provide the license code that you were trying to upgrade through the Upgrade Portal? We hide the serial number and other confidential details before approving the post. Thus, sending the serial number here is safe, and only the Nitronaut moderators can see and hide it before approving the post. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now