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Can v.12 still be activated or need to upgrade?

Bruce Sealy

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Bruce Sealy

Regarding an older version/license - my last installed version was 12 however I have now moved to a different computer and have downloaded the current v.14. Am I able to activate the trail copy with my old serail # (I have tried to go through the Deactivate/Activate process but it doesn't show anything to deactivate) without success. Am I required/do I need to upgrade to v.14?

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Reymund Oyong

Greetings @Bruce Sealy

Thank you for reaching out through our Community Forums!

Please be aware that a version 14 license is required in order to activate Nitro PDF Pro version 14. Furthermore,  we no longer support Nitro Pro 11 and older versions. 
These versions have reached the end of life (see Sunset Policy below) and have already been discontinued.
Furthermore, their activation servers have been shut down, thus, any activation or deactivation attempt will no longer work.

Sunset Policy: https://www.gonitro.com/product-details/sunset-policy 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in Conversion, OCR, and Accessibility functions. 

To upgrade to Nitro PDF Pro 14 with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

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