Mohammed Safwat Posted August 26, 2023 Report Share Posted August 26, 2023 I can't upgrade to version 14 with version 13 serial I receive this message: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Please help Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 29, 2023 Official Nitronaut Report Share Posted August 29, 2023 Greetings @Mohammed Safwat Thank you for reaching out through our Community Forums! I have made the necessary adjustments to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal. Please access our Upgrade Page and then try to upgrade your serial number. Kind regards, Link to comment Share on other sites More sharing options...
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