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glenn okamoto

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glenn okamoto

I too have lost my serial number for Nitro pro 14.  I renewed about a couple of months ago but having problems with my PDF being stacked up in the printer que and will not produce a PDF.  I want to delete the NP14 and reinstall if that will help


I cannot find my new serial number for 14 . Can you send me my serial number and Cambridge or activation key so I can activate


Thank you Sir


Glenn Okamoto

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  • Official Nitronaut
Leslie V

Hello @glenn okamoto

I can only locate a Nitro Pro 13 serial number when I tried looking for account records using the email address you provided.

Did you recently purchase the version 14 upgrade using a different email address? Please send it to me so I can locate it.

I sent you a direct message with your version 13 serial number. 

Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps! Please let me know how that goes.

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  • 2 weeks later...
  • Official Nitronaut
On 8/31/2023 at 2:24 AM, glenn okamoto said:

Can I get my subscription number and activation number Leslie 


thank you 

I sent you a direct message with your serial number.


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