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Serial Number Lost

Sian Rickards

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Sian Rickards

I have purchased a new computer as the old one has died. I had upgraded from version 8 to version 10. I cannot get into the old computer to get the current serial number and the email with the information on the updated serial number only has a link which is now out of date. I have the original serial number from the very first email for version 8 but I expect there is a higher price for an upgrade from such and old version. Is there a way to get the serial number from my version 10

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  • Official Nitronaut
Reymund Oyong

Greetings @Sian Rickards

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions. These versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down.
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

The details of your version 10 serial number have been sent here via direct message. You can use this serial number to upgrade to the latest version. 

Kind regards,

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