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re-downloading software


James Bruckman

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James Bruckman

My computer crashed. I am trying to download v. 13 of Nitro Pro but am not able to. I do not have the serial number, but have my invoice number: BKD-7********71, which was a Nitro Productivity Suite upgrade. The reference number on the invoice is 22*****25 and date is 6-10-2020. I have searched for a phone number for Nitro without success.

Can anyone help me?

Thanks, Jim B

Edited by Reymund Oyong
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  • Official Nitronaut

Greetings @James Bruckman

Thank you for reaching out through our Community Forums!

The details of the license we found under your email address have been sent here via direct message.
Please check on it including the steps on how to activate using your serial number. 

Kind regards, 

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