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Nitro 12 Unable to activate


Thomas Richardson

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Thomas Richardson

I am having trouble with activating my Nitro 12 software

I have tried multiple times to activate my license that when i check online here shows 2 available activation's , however whenever i try to activate it on the downloaded software i get a -24 activation error.

Is there any way to fix this?

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  • Official Nitronaut
Reymund Oyong

Greetings @Thomas Richardson

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions. These versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down.
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

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