REQUEST FOR INVOICE

[Charlotte LEMAIRE]

Hi there,

Can you please send me the invoice related to the licence I bought on july 13th ?

Thank you

[Reymund Oyong]

Greetings @Charlotte LEMAIRE

Thank you for reaching out through our Community Forums!

Please note that I did not find any license purchase under your **********lemaire@matooma.com email address. 
If you have purchased this license using a different email address, kindly provide it here. 
You can also provide the serial number as we can use that to search for the purchase records. 

Kind regards, 

[Charlotte LEMAIRE]

Hi Reymond,

thank you for the reply.

I might have used a different email address, I'm not sure.

Maybe I have used co**********@matooma.com. But I didn't received it on either of them.

the licence number is 504************574.

Thank you 🙏🏻

Edited September 11, 2023 by Reymund Oyong
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[Reymund Oyong]

Hi @Charlotte LEMAIRE

The provided serial number was purchased using your @matooma.com email address. 

I have requested our merchant to send again the invoice to that email address. Kindly ensure that you review both your email inbox and spam/junk mail folder for the email that has 'Votre commande Nitro PDF Pro 14' on the subject line.

Kind regards, 

[Charlotte LEMAIRE]

invoice received,

 

thank you for your help 🙏🏻